Three papers, one check

Pass the Bankonbet Casino verification and get your money moving

Every licensed casino must confirm who you are, and here that review is handled in about 41 hours. The check keeps the license valid and your money safe.

Start the check

Bankonbet Casino Ltd. (C-22933) holds licence MGA/B2C/050/2016 issued by the Malta Gaming Authority — one of the most rigorous regulatory frameworks in the industry.

Six lines

The check in six lines, before the queue

Numbers first, explanations after: this is how Bankonbet Casino runs the identity check for New Zealand players.

Who checks

Bankonbet Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/050/2016

Review time

41 hours

Deadline

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

First-try approval

Four moves to a clean first pass

Bankonbet Casino reads files in the order they arrive, so a tidy upload is a quick upload.

Where do the papers go?

After signing in, head for the account area and its document section. Watch for the three slots the site lists, since each one wants a different paper.

Blurry first, sharp second

By the time you photograph your passport or ID, flatten it on a plain surface in daylight. All four corners, both photo edges and the number must sit inside the frame.

Full page, nothing hidden

Once your deposit appears on a statement, save a copy that carries your name, the casino name and the amount. Screenshots with the edges cropped are the usual reason a file bounces back.

What does 41 hours mean?

Our review runs for roughly 41 hours, then a message lands in your inbox either way. Keep the papers untouched until then, in case one page needs a second look.

Document list

Three papers, one selfie on request

This is the whole list, so you can stop guessing what the reviewer will ask for next.

Proof of identity

ConfirmsWho you are

Copy must showPhoto page, number and all four corners

Proof of address

ConfirmsWhere you live now

Copy must showYour name, address and a date inside three months

Payment method confirmation

ConfirmsThe money is yours

Copy must showYour name, the method and the matching amount

Account under review

Before you deposit, before you withdraw

Read this on the evening a message about documents lands in your inbox.

Are you old enough?

On sign-up, the licence requires us to confirm you are 18 or older, so a photo of your ID may be asked for.

New method, same name

The first time you add Skrill, Neteller or a card, we match the name on that wallet or card to the name on your account.

Checked before the money moves

When you request your first payout, the check must be finished before money leaves, so have your ID, address paper and payment confirmation ready.

Expect a second look

On the day a deposit or a payout sits well outside your usual pattern, we may look closer and ask where the funds came from.

The source of funds conversation

The day a payment looks unusual, the Malta Gaming Authority licence MGA/B2C/050/2016 that we hold requires us to understand where your funds came from. This is routine AML work, not an accusation.

Depending on your case, the team may ask for one or more of these.

Recent bank statements, full pages
Payslips from your employer
A recent tax return
Proof of a savings source
Confirmation of a property sale

Fix a bounced upload in minutes

Whole page, not a corner. The moment a corner or a glare hides a detail, the checker sends the whole page back. Lay the document flat in daylight Include all four corners in the frame

Check the expiry date. By the time your ID expires, it can no longer prove who you are, so the check waits for a current one. Request a renewal before you upload Send the new card once it arrives

Match the name first. When your statement shows a name or address that differs from your account, the checker cannot link the paper to you. Update your profile before uploading Add a document showing the change

Seven things settled

Will you ask me for documents again later?

Answers to the questions that come up the moment your withdrawal sits on hold.

Will you ask me for documents again later?+

Yes, if your details change or your play looks different from before. A new card, an address move or a much bigger withdrawal can bring a fresh request. Sending clean copies now saves a second wait.

Who licenses your casino, and is that checked?+

The Malta Gaming Authority licenses us under MGA/B2C/050/2016, and that licence is why every player is checked. Bankonbet Casino Ltd. holds company number C-22933 in Malta. The rules come from the licence, not from our mood.

How long does the identity check take at Bankonbet?+

Most checks finish inside 41 hours once your file is complete. Clear photos at the right size are what keep it there. Anything blurred or cut off sends you to the back of the queue.

My name has changed since I signed up, what now?+

Send the document that shows the change, such as a marriage certificate, next to your current identity papers. Both names must match the account you play on. A short note in the same message helps the reviewer.

Can I deposit and play before I am verified?+

Verification is due at the latest before your first withdrawal, and it may be asked earlier, at registration or your first deposit. In those cases the second step waits until the file clears. Nothing is skipped, the timing just moves.

What happens if one of my documents is rejected?+

You get a message naming the problem, and nothing is closed off. Send a fresh copy that fixes it, then the same reviewer picks the file back up. Rejections are about the picture, not about you.

Can I upload my papers from my phone?+

Yes, the camera on your phone is well up to it. Lay the document on a flat surface in daylight and shoot it square, without a flash. Screenshots of screens rarely pass.